If you're unable to sign in, double-check that you entered the correct username and password.
If you recently updated your email account password, you also have to update the email settings on your Black Berry Bold 9930.
In most cases, the issue can be quickly resolved by adjusting your settings or performing other troubleshooting such as hard resetting the Bold.
Follow these steps to verify that the Black Berry smartphone user has a data plan: Black Berry smartphone users can use the phone, send and receive email messages, PIN messages, SMStext messages, and MMS messages.
Check your mobile network connection to ensure it's on and functioning.
Press the “Menu” key from the home screen and click “Manage Connections.” Check the “Mobile Network” field if it's not active and wait for the cellular data connection on your phone to activate.
Here's a simple, free, and satisfying way to spend 15 minutes: Set up automatic—and wireless—sync your personal Google® email, contact list, and calendar across your Black Berry® smartphone and home and work computers.
It's easy to set up by signing up for a web-based Gmail® account and setting it up on your Black Berry smartphone.